Senzodo FAQ

Frequently Asked Questions for B2B Product Projects

General

What does Senzodo help B2B buyers with?

We support sports and lifestyle product projects with sourcing, customization, packaging design coordination, quality documentation and delivery support. The available scope depends on the product, target market and order requirements.

Which product categories do you support?

Our public product categories include yoga and fitness, outdoor camping, ball accessories, sports recovery, Tritan water bottles, custom straw caps and straws, and kitchen storage. Ask our team to confirm the current product range for your project.

Who can work with Senzodo?

We work with brand owners, distributors, wholesale buyers, cross-border e-commerce sellers and businesses developing private-label products.

Customization

Do you support low-MOQ customization?

We offer low-MOQ customization for startups and growing brands. The applicable MOQ, unit cost and production conditions depend on the product, materials, customization and order requirements. We will confirm the details in writing before sampling or production.

Can you work with AI, PDF or PSD files?

We can work with AI, PDF and PSD artwork files, with vector files preferred for print production. Our artwork requirements should be checked against the specific packaging or product project.

Can you provide 3D mockups?

We can support AI design files and 3D mockups. A mockup is a design or visual reference and should not be treated as proof of a mass-produced item until the physical sample and specifications are approved.

What information is needed for a quotation?

Provide the product category, dimensions or specifications, target market, customization needs, packaging requirements and estimated quantity. Existing artwork, reference images and the project stage are also useful.

Quality and compliance

How is product quality checked?

We use an eight-checkpoint quality-control approach that includes pre-production sample sign-off, mid-production inspection and final random inspection using an AQL-based approach. The exact checkpoints and acceptance criteria must be confirmed for each order.

Can you provide factory certificates or inspection reports?

For applicable projects, we can provide factory certificates, authorization letters and inspection reports. The relevant document, issuer, product, factory and market must be verified individually.

Is third-party inspection available?

Third-party inspection may be available per order. We may work with inspection providers such as SGS and Intertek, subject to project requirements. We will confirm availability, scope and cost before arranging an inspection.

Are all products certified?

We do not make a blanket certification claim for all products. ISO, CE, FDA and other certificate references relate to specific factories, products or requirements and must be confirmed for the individual project and target market.

Packaging and FBA

Can you support custom packaging?

We support custom packaging, including packaging design files, 3D mockups and finishes such as foil, UV, embossing, hollow-out and Pantone spot color. The available structure, finish, MOQ, sample process and production conditions depend on the project.

Do you check FNSKU and carton labels?

For Amazon-related shipments, we can check FNSKU information, carton labels and carton dimensions. You must confirm the current requirements for the relevant marketplace and shipment.

Can you help prepare products for Amazon FBA?

We support FBA packaging, FNSKU labeling and documentation checks for applicable Amazon-related projects. This does not guarantee Amazon account approval, fulfillment-center acceptance or a particular delivery result.

Logistics and orders

Which delivery options may be available?

We support traditional trade, cross-border, distribution and private-label cooperation. Depending on the destination and order, we may coordinate shipping through express, air or sea options or work with your freight forwarder. We will confirm the actual arrangement for your order.

What affects sample and production timing?

Timing can be affected by product structure, materials, artwork readiness, sampling, special finishes, order specifications, seasonality and shipping method. Our project team will confirm the applicable timeline after the specifications are known.

What should I include in an inquiry?

Please include your product category, target market, estimated quantity, customization requirements, packaging needs, destination and current project stage. This helps our team identify the next questions.

Start a conversation

Have a product idea or sourcing requirement? Contact us with the information you already have. Our team can confirm which services, documents and project conditions apply.