To ensure your custom packaging, labels, and branded materials print perfectly, please prepare your design files according to the guidelines below. Following these standards helps us avoid delays, extra costs, and disappointing results.
π© Need help? If you don't have a designer, our team can create print-ready artwork for you β starting at $30/design. Contact us or check our Design Services.
1. File Formats & Requirements
Please provide your artwork in one of the following editable vector formats:
- Adobe Illustrator (.ai)
- PDF (.pdf)
- Vector (.eps)
We do not accept raster images (JPG, PNG, GIF) as print-ready files.
2. Resolution
All raster images placed within your artwork must be at least 300 DPI at actual print size. Low-resolution images will appear pixelated when printed.
3. Color Mode
All artwork must be set to CMYK color mode. Designs created in RGB will be converted automatically, which may cause color shifting. If you require specific brand colors, please specify Pantone (PMS) numbers.
4. Bleed & Safe Area
To avoid white edges after cutting:
- Add a 3mm bleed on all sides of your design.
- Keep all important text and logos at least 3mm inside the trim line (safe area).
5. Fonts & Outlines
All text must be converted to outlines/curves before saving. In Adobe Illustrator, select all text and go to Type > Create Outlines. This prevents font substitution issues.
6. Dielines & Layout
If your design includes a dieline (cut line):
- Do NOT merge the dieline with your artwork layer.
- For stickers/labels: include a kiss-cut line (inner cut) and contour cut line (outer cut) on separate layers if applicable.
- For boxes: indicate fold lines (dashed), glue tabs, and tuck flaps clearly.
π₯ Need a dieline? We provide free dieline templates after order confirmation. Request yours here.
7. Special Finishes: Foil, Emboss, UV, Spot Gloss
If your design includes special processes, you must provide separate layers:
| Process | Layer Name | Color | Notes |
|---|---|---|---|
| Hot Foil / Foil Stamp | Foil | Spot color (e.g., Gold 100%) | Show exact area to be foiled |
| Emboss / Deboss | Emboss | Spot color | Indicate raised (emboss) or recessed (deboss) |
| Spot UV | SpotUV | Spot color, 100% K | Only on areas needing gloss; rest matte |
| Silk Screen (on dark bags) | Screen | Spot color | For fabric/non-paper surfaces |
π Each special process = one additional layer in your file. Name layers clearly. Do not combine multiple finishes on one layer.
8. File Naming Convention
Please name your files clearly so we can identify them quickly:
BrandName_ProductType_Version_ColorMode.ai
Examples:
- AcmeCo_BoxV1_Front_CMYK.ai
- Bloom_Label_Round50mm_PMS186.pdf
- ZenFit_ToteBag_BothSides_SPOTUV+FOIL.ai
9. Common Mistakes to Avoid
| β Mistake | β Correct Approach |
|---|---|
| Designed in RGB | Convert to CMYK before exporting |
| No bleed | Add 3mm bleed on all sides |
| Text too close to edge | Keep β₯3mm inside trim line |
| Fonts not outlined | Type > Create Outlines |
| JPG/PNG with text | Recreate text in vector (AI/PDF) |
| Dieline merged with art | Keep dieline on separate layer |
| Low-res logo from website | Request original vector from designer |
| "Can you just fix it?" | Provide proper files β we charge $30 for file correction |
Still have questions?
Our design team is here to help. Whether you need a file checked, a dieline provided, or a full design created from scratch, we've got you covered.
π§ Email: support@senzodo.com
π¬ Live Chat: Available MonβFri, 9amβ6pm (GMT+8)
π¨ Design Service: From $30/design β Leave your email below and our team will contact you.